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Privacy Policy

Privacy Policy for Market Understand Trading

 

Last Updated: December 5, 2024

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Introduction

 

Welcome to Market Understand Trading ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

Please read this Privacy Policy carefully. By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

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1. Information We Collect

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1.1 Personal Information You Provide

 

When you create an account or use our Service, we collect the following personal information:

Account Information:

  • Name or username

  • Email address

  • Password (encrypted)

  • Profile information (optional: bio, trading experience, profile picture)

  • Location (optional)

Trading Journal Data:

  • Trade entries (entry/exit prices, position sizes, dates, times)

  • Chart screenshots and images you upload

  • Trading notes, strategies, and reflections

  • Emotional state tags and market conditions

  • Custom tags and categories you create

  • Performance metrics and analytics

Community Content:

  • Forum posts, comments, and replies

  • Messages to other members

  • Likes, votes, and interactions with community content

  • Shared strategies or trade ideas

Payment Information:

  • We use Apple's App Store for payments. We do not collect or store your credit card information

  • Purchase history and subscription status

Support Communications:

  • Messages you send to our support team

  • Feedback and survey responses                                                                                                                                                                                                       

1.2 Information Collected Automatically

 

When you use our Service, we automatically collect:

Device Information:

  • Device type and model

  • Operating system and version

  • Unique device identifiers

  • Mobile network information

  • App version

Usage Information:

  • Features you use and how often

  • Time spent in the app

  • Navigation paths within the app

  • Actions taken (trades logged, charts analyzed, etc.)

  • Error logs and crash reports

Location Information:

  • Approximate location based on IP address (if enabled)

  • Precise location (only if you grant permission)

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1.3 Information from Third Parties

 

Apple Sign-In:

  • If you use Sign in with Apple, we receive limited information as authorized by you

AI and Machine Learning Services:

  • We use third-party AI services to analyze charts and provide feedback

  • These services process your chart images and trading data

  • Data is anonymized when possible

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2. How We Use Your Information

 

We use your information for the following purposes:

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2.1 To Provide and Maintain Our Service

  • Create and manage your account

  • Store your trading journal entries

  • Provide AI-powered chart analysis and feedback

  • Generate analytics and performance insights

  • Enable community features (forums, comments, sharing)

  • Process your subscription and payments

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2.2 To Improve Our Service

  • Analyze usage patterns to improve features

  • Develop new features and functionality

  • Conduct research and analytics

  • Train and improve our AI models (using anonymized data)

  • Debug and fix technical issues

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2.3 To Communicate With You

  • Send transactional emails (account confirmations, password resets)

  • Notify you of important updates or changes

  • Send notifications about community activity (if enabled)

  • Respond to your support requests

  • Send marketing communications (if you opt in)                                                                                                                                                                       

2.4 To Ensure Security and Prevent Fraud

  • Detect and prevent unauthorized access

  • Monitor for suspicious activity

  • Enforce our Terms of Service

  • Comply with legal obligations

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2.5 Legal Compliance

  • Respond to legal requests and prevent harm

  • Protect our rights, property, and safety

  • Comply with applicable laws and regulations

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3. How We Share Your Information

 

We do not sell your personal information. We may share your information in the following circumstances:

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3.1 With Your Consent

  • When you choose to share content in community forums

  • When you explicitly share strategies or trades with other users

  • When you grant us permission to share specific information

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3.2 With Service Providers

We share information with third-party service providers who help us operate our Service:

  • Cloud Hosting: Amazon Web Services (AWS) or similar for data storage

  • Analytics: Apple Analytics, Firebase Analytics

  • AI Services: OpenAI, Anthropic, or similar for chart analysis

  • Payment Processing: Apple App Store for subscriptions

  • Email Services: For transactional and marketing emails

  • Customer Support: Tools to manage support tickets

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

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3.3 For Legal Reasons

We may disclose your information if required by law or if we believe such action is necessary to:

  • Comply with legal obligations (court orders, subpoenas)

  • Protect our rights, property, or safety

  • Investigate potential violations of our Terms of Service

  • Protect against fraud or security threats

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3.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.

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3.5 Aggregated or Anonymized Data

We may share aggregated or anonymized information that cannot identify you individually:

  • Usage statistics and trends

  • Market insights derived from collective trading patterns

  • Research and development purposes

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4. Community Forums and Public Content

 
4.1 Public Information

When you participate in our community forums:

  • Your username and profile picture are visible to other members

  • Your posts, comments, and shared content are public within the community

  • Other users can view your contribution history

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4.2 User Control

You control what you share:

  • Your trading journal is private by default

  • You choose which content to share with the community

  • You can delete your posts and comments at any time

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4.3 Moderation

We reserve the right to:

  • Monitor community content for violations of our policies

  • Remove content that violates our Community Guidelines

  • Suspend or terminate accounts that repeatedly violate policies

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5. Data Security

5.1 Security Measures

We implement industry-standard security measures to protect your information:

Encryption:

  • All data transmitted between your device and our servers is encrypted using TLS/SSL

  • Passwords are hashed using bcrypt or similar algorithms

  • Sensitive data is encrypted at rest using AES-256 encryption

Access Controls:

  • Role-based access controls limit who can access your data

  • Multi-factor authentication for administrative access

  • Regular security audits and penetration testing

Infrastructure Security:

  • Secure cloud hosting with enterprise-grade security

  • Regular backups and disaster recovery procedures

  • Monitoring for security threats and vulnerabilities

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5.2 Your Responsibility

You are responsible for:

  • Keeping your password secure and confidential

  • Using a strong, unique password

  • Not sharing your account with others

  • Logging out on shared devices

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5.3 No Guarantee

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

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6. Data Retention

6.1 Active Accounts

We retain your information for as long as your account is active and as needed to provide our Service.

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6.2 Account Deletion

When you delete your account:

  • Your personal information is deleted within 90 days

  • Trading journal data is permanently deleted

  • Community posts may be anonymized rather than deleted (to preserve conversation context)

  • Backup copies are deleted within our standard backup retention period (typically 90 days)

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6.3 Legal Requirements

We may retain certain information longer if required by law, for legitimate business purposes, or to resolve disputes.

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7. Your Privacy Rights

Depending on your location, you may have the following rights:

7.1 Access and Portability

  • Right to Access: Request a copy of your personal information

  • Right to Portability: Receive your data in a structured, machine-readable format

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7.2 Correction and Deletion

  • Right to Correct: Update or correct inaccurate information

  • Right to Delete: Request deletion of your personal information

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7.3 Control and Objection

  • Right to Object: Object to processing of your information

  • Right to Restrict: Request restriction of processing in certain circumstances

  • Right to Opt-Out: Opt out of marketing communications

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7.4 California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected

  • Right to know if personal information is sold or disclosed

  • Right to opt-out of the sale of personal information (we do not sell your information)

  • Right to non-discrimination for exercising your rights

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7.5 European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

  • Right to lodge a complaint with a supervisory authority

  • Right to withdraw consent where processing is based on consent

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7.6 How to Exercise Your Rights

To exercise any of these rights, contact us at:

We will respond to your request within 30 days.

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8. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover we have collected information from a child under 13, we will delete it promptly.

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9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws different from your country.

If you are in the EEA, we ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses approved by the European Commission

  • Adequacy decisions by the European Commission

  • Your explicit consent

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10. Cookies and Tracking Technologies

10.1 What We Use

Our website uses cookies and similar tracking technologies:

  • Essential Cookies: Required for the website to function

  • Analytics Cookies: Help us understand how you use our Service

  • Preference Cookies: Remember your settings and preferences

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10.2 Third-Party Cookies

Third-party services (like analytics providers) may set their own cookies. We do not control these cookies.

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10.3 Your Choices

You can control cookies through your browser settings. Note that disabling certain cookies may limit functionality.

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11. Third-Party Links and Services

Our Service may contain links to third-party websites, services, or resources. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

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12. AI and Machine Learning

12.1 How We Use AI

We use AI and machine learning to:

  • Analyze chart images you upload

  • Provide trading feedback and insights

  • Detect patterns in your trading behavior

  • Generate personalized recommendations

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12.2 Data Used for AI

  • Chart screenshots you upload

  • Trading journal entries

  • Usage patterns within the app

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12.3 Human Review

AI-generated insights are automated. We may occasionally review AI outputs for quality assurance, using anonymized data when possible.

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13. Marketing Communications

13.1 What We Send

With your consent, we may send:

  • Product updates and new features

  • Educational content about trading

  • Special offers and promotions

  • Community highlights and events

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13.2 Opt-Out

You can opt out of marketing emails:

Note: You cannot opt out of transactional emails (account security, service updates, etc.)

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14. Do Not Track Signals

Some browsers have "Do Not Track" features. Currently, we do not respond to Do Not Track signals, as there is no industry standard for how to handle them.

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15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do:

  • We will update the "Last Updated" date at the top

  • We will notify you via email or in-app notification for material changes

  • Continued use of the Service after changes constitutes acceptance

We encourage you to review this Privacy Policy periodically.

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16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: privacy@marketunderstandtrading.com
Support: support@marketunderstandtrading.com
Mail: Market Understand Trading
[Your Business Address]
Cupertino, CA [ZIP]

Response Time: We aim to respond within 48 hours for general inquiries and within 30 days for data rights requests.

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17. Data Protection Officer

For GDPR-related inquiries, you may contact our Data Protection Officer:

18. Supervisory Authority

If you are in the EEA and believe we have not addressed your concerns adequately, you have the right to lodge a complaint with your local data protection supervisory authority.

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Consent

By using Market Understand Trading, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Effective Date: December 5, 2024

Version: 1.0

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